Expert Support Team

Talk to the Competitive Intelligence Experts Who Built the Technology

Get direct access to our team of engineers, data scientists, and competitive intelligence specialists. From technical implementation to strategic guidance - we're here to help you dominate your market.

Contact by Expertise

Get specialized help from the right team for your specific needs

Sales & Growth

Ready to transform competitive research into competitive advantage?

1-800-PREDIXY (1-800-773-3499)
9 AM - 6 PM EST, Monday-Friday

What Our Sales Team Provides:

  • • ROI calculations and custom value modeling
  • • Free strategic competitive assessment
  • • Demo customization for your competitors
  • • Flexible pricing consultation
  • • Strategic deployment roadmap
📞 Schedule Sales Consultation

Technical Support

Get help from the engineers who built Predixy's detection algorithms

Support Response Times:

Starter:24 hours
Professional:4 hours
Enterprise:1 hour

CI Consulting

Strategic guidance from competitive intelligence experts

1-800-PREDIXY ext. 777
60-90 minute strategy sessions

Consulting Expertise:

  • • 15+ years competitive intelligence experience
  • • PhD-level statistical analysis and ML expertise
  • • Former product leaders from major SaaS companies
  • • $100M+ optimization test experience

Enterprise

Large organization implementations and strategic partnerships

1-800-PREDIXY ext. 500
Fortune 500 program available

Enterprise Credentials:

  • • SOC 2 Type II Certified
  • • Global deployment infrastructure
  • • 99.9%+ uptime with custom SLA
  • • GDPR, CCPA, HIPAA compliance ready

Quick Message

Send us a message and we'll get back to you within 24 hours

We'll respond within 24 hours. For immediate assistance, email us directly.

Self-Service Support Resources

Get immediate help with comprehensive documentation and tutorials

Knowledge Base

Comprehensive documentation and tutorials covering everything from quick starts to advanced implementations.

• Quick Start Tutorial (15 minutes)
• Integration Guides
• Best Practices
• API Reference
📚 Browse Knowledge Base

Video Library

Learn from experts through comprehensive video tutorials and use case studies.

• Platform Walkthrough (45 min)
• Technical Deep Dive (60 min)
• Use Case Studies (30 min)
• Expert Interviews (20 min)
🎥
[Video Library Preview]

Community Support

Connect with other Predixy users and experts to share insights and best practices.

• User Community Forum
• Weekly Expert Office Hours
• Feature Request Portal
• Success Stories

Global Support Coverage

24/7 support for Enterprise customers worldwide

North America

New York, San Francisco

24/7 Enterprise Coverage

Europe

London, Amsterdam

Business Hours + Enterprise

Asia-Pacific

Sydney, Singapore

Business Hours + Enterprise

Emergency Support

For critical issues (Enterprise customers only)

1-800-PREDIXY ext. 911

15-minute response time guaranteed

Get the Help You Need

Choose the best way to connect with our expert team

Live Chat

Instant answers to common questions

Sales Call

Custom demo and ROI analysis

📞 Schedule Call

Support Ticket

Technical issues and integration help

Emergency

Enterprise customers only

Call: 1-800-PREDIXY ext. 911