Support Center

Get help with Predixy. We're here to support your success.

Email Support

Get help directly from our support team. We typically respond within 24 hours during business days.

contact@predixy.ai
?

FAQ

Find answers to commonly asked questions about Predixy features, pricing, and functionality.

Browse FAQ

Common Support Topics

Getting Started

  • • Setting up your first analysis
  • • Understanding confidence scores
  • • Interpreting results
  • • Account setup and configuration

Features & Functionality

  • • Hypothesis generation
  • • Evidence collection methods
  • • Trust & criteria explanations
  • • Data export options

Billing & Plans

  • • Plan comparisons
  • • Upgrade/downgrade process
  • • Payment methods
  • • Usage limits and overages

Technical Issues

  • • Analysis not completing
  • • Login problems
  • • Performance issues
  • • Browser compatibility

Need More Help?

Can't find what you're looking for? Our support team is ready to help you succeed with Predixy.

Response time: Typically within 24 hours